Privacy Policy
AlpinEdge Solutions Pvt. Ltd.
This Privacy Policy describes how AlpinEdge Solutions Pvt. Ltd. collects, uses, and protects information obtained from users of our website (alpinedge.tech) and mobile applications. By using our services, you agree to the terms described in this Privacy Policy.
Who We Are
AlpinEdge Solutions Pvt. Ltd. is a software development company registered in India. Our registered office is at G-36, JMD Galleria, Sector-48, Gurugram, Haryana – 122018. We develop web and mobile applications, custom ERP/CRM solutions, AI & ML solutions, and provide cybersecurity and data analytics services.
Our website address is: https://alpinedge.tech
Information We Collect
We collect only the information necessary to provide our services. The categories of data we may collect include:
| Data Type | What We Collect | How It's Collected |
|---|---|---|
| Personal Information | Name, email address, phone number | Contact forms, account registration |
| Device Information | Device model, OS version, unique device identifiers | Automatically via our mobile app | Communications | Messages sent through our contact forms or support chat | User-submitted |
| Cookies & Tracking | Browser cookies, session tokens, IP address | Automatically via website visit |
We do not collect sensitive personal information such as financial data, passwords in plain text, or biometric data unless explicitly stated for a specific service.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our website and mobile applications
- To respond to your inquiries, support requests, and service questions
- To send transactional or service-related notifications (not marketing without consent)
- To analyze usage patterns and improve user experience
- To detect and prevent fraud, abuse, or security incidents
- To comply with applicable legal obligations
We will never use your personal data for automated decision-making or profiling that produces legal or significant effects without your explicit consent.
Children's Privacy
Our services are not directed to children under the age of 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will promptly delete that information.
Security
We implement industry-standard security measures to protect your personal data, including:
- Encryption of data in transit (TLS/HTTPS)
- Secure storage with access controls and audit logs
- Regular security assessments and vulnerability testing
- Employee training on data privacy and security practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. If you suspect unauthorized access to your account or data, please notify us immediately.
Third-Party Links & Services
Our website and applications may contain links to third-party websites or integrate third-party services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any external sites or services you visit.
We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.